Information we collect
When you request a quote or contact us through this website, we may collect the information you choose to provide, such as your name, company name, email address, phone number, requested service, and message.
How we use information
We use submitted information to respond to inquiries, prepare or discuss cleaning quotes, communicate about requested services, and maintain reasonable business records related to those inquiries.
Form processing and service providers
The website is hosted using Cloudflare Pages. Quote-form submissions are processed through a Cloudflare server-side function and sent by email using Resend to the email address designated by Shiny Rock Janitorial. Cloudflare and Resend may process technical or message data as needed to provide hosting, security, form processing, and email-delivery services.
Processing outside Canada
Some service providers used by this website operate infrastructure outside Canada. In particular, Resend stores customer data in the United States, and Cloudflare operates a global network. As a result, information submitted through the quote form may be processed or stored outside Canada, including in the United States, where it may be subject to the laws of the country in which it is processed.
Cookies and technical information
Our hosting and security providers may process basic technical information such as IP address, browser or device information, request logs, and security signals for delivery, reliability, abuse prevention, and security. We do not use the quote form to request payment-card information, passwords, or government identification numbers.
Retention and protection
We keep inquiry information only as long as reasonably needed for the purposes described above, business recordkeeping, dispute handling, or legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Your choices
You may contact us to ask about personal information you submitted through the website or to request a correction or deletion where applicable. Some records may need to be retained where required or permitted by law.
Privacy contact
The person responsible for privacy questions for this website is the Privacy Officer, Shiny Rock Janitorial. You can contact the Privacy Officer at shinyrockjanitorial@gmail.com or call (587) 340-6331 to ask about our collection, use, disclosure, protection, or handling of personal information.
Changes to this policy
We may update this Privacy Policy when our website, service providers, or information practices change. The updated date above indicates the current version.